Opening in 2025.
Reserve your personal safe deposit box now.
Do you live in Frankfurt or the surrounding area and need a secure place to store your valuables?
We protect your emotional and material valuables in high-security safe deposit boxes. CitySafes – The safe deposit box for Frankfurt.
CitySafes in Frankfurt.
Address
Bleichstraße 2-4
60313 Frankfurt am Main
Phone number: 0800-5580011
Email address: info.de@citysafes.com
Opening hours
Monday to Friday: 10:00 – 13:30 | 14:00 – 18:00
Closed on public holidays. Find more details in our FAQs at the bottom of the page.
Why rent a safe at CitySafes Frankfurt?
- Highest security. The highest security level VdS-C in Germany, so that your belongings are always protected against fire and burglary.
- Personal service. Our screened and trained staff are at your service. At the branch, by phone and online.
- Trust. A trusted partner of several banks for years. Over 150,000 satisfied customers preceded you in 60 branches throughout Europe.
- Tailored options. Different sizes of safes, from €8.95 per month.
Our safe deposit box sizes and prices.
*The size of the individual safe deposit box formats may vary by a few centimeters between different locations.
Including insurance cover of € 2,500; insurance cover can be increased to € 10,000 for € 3 / month, to € 45,000 for € 6 / month, to € 90,000 for € 10 / month and to € 150,000 for € 15 / month.
Our customers feel secure.
See for yourself the experiences of our customers. Trust and security are our top priorities.
Frequently asked questions in Frankfurt.
How secure is it to rent a safe deposit box?
Your safe deposit box is located in a high-security vault that meets the strict requirements of Security Category 4+ according to EN 50131, as well as the highest VdS Class C in Germany. The fire- and burglary-resistant safe deposit boxes are monitored 24/7.
What does it cost to rent a safe deposit box at the CitySafes branch in Frankfurt?
CitySafes offers a wide selection of safe deposit boxes, starting at just €8.95 per month. You can find an overview of all available sizes on our “Rent a Safe Deposit Box” page.
What are the payment options at CitySafes?
You can pay easily and securely by SEPA direct debit or bank transfer.
How much is the insurance coverage for my safe deposit box?
The contents of each safe deposit box are automatically insured for €2,5000, regardless of the size. You can increase your insurance coverage at any time to €10,000 (monthly surcharge of €3), €45,000 (monthly surcharge of €6), €90,000 (monthly surcharge of €10) or €150,000 (monthly surcharge of €15) at any time.
The coverage applies per safe deposit box. To achieve even higher coverage, you can rent multiple safe deposit boxes and distribute your valuables across them.
What are the opening hours of CitySafes?
Our CitySafes Frankfurt branch is open for appointments and safe deposit box visits at the following times:
Monday to Friday: 10:00 – 13:30 and 14:00 – 18:00
We are closed on the following public holidays:
- New Year’s Day
- Carnival
- Good Friday
- Easter Monday
- Labor Day
- Ascension Day
- Whit Monday
- Corpus Christi
- German Unity Day
- All Saints’ Day
- Christmas Eve (from 1:30 PM)
- Christmas Day
- Boxing Day
- New Year’s Eve (from 1:30 PM)
Will I always remain 100% the owner of the contents of my safe deposit box?
You will always remain the legal and economic owner of the contents of your safe deposit box – whether you store your valuables in a bank safe deposit box or your own personal vault. Unlike most banks, your safe deposit box will not be part of CitySafes’ assets in the event of bankruptcy.
Can I share a safe deposit box with someone else?
Yes, you can designate a family member or partner as a co-tenant. The co-tenant will receive a key to the safe deposit box and is authorized to access it in your absence. Both are contractually considered equal primary tenants.
Adding a co-tenant must be done in person at your branch, in the presence of both the tenant and the co-tenant. Both must present a valid ID, such as an ID card.
Are there any additional costs besides the safe deposit box rental?
In addition to the safe deposit box rental, a one-time deposit of €85 per box is required for the keys and lock. If you return all keys and there are no outstanding payments at the end of the rental agreement, the deposit will be refunded within one month.
You have free and unlimited access to your safe deposit box during opening hours. If you wish to access it outside these hours, this can be arranged. In this case, CitySafes charges an administrative fee of €35.
If you lose one or both keys, replacement costs will be charged: €300 (plus VAT) for one key, and €600 (plus VAT) for two keys.
Is it possible to rent a safe deposit box for business purposes?
Yes, of course. Please bring a current extract from the company register to your appointment. This document must be no older than three months and must include your name.
Alternatively, you can also provide your company’s VAT identification number and IBAN. If all documents are in order, your business safe deposit box at CitySafes can be rented without any issues.
What are the requirements for renting a safe deposit box at CitySafes Frankfurt?
You must have a valid European identification and an IBAN.
CitySafes accepts the following documents as proof of identity:
- EU Passport
- Valid residence permit for Germany
- German national ID card
- German driver’s license (after the first visit)
Reserve your safe deposit box with CitySafes now, even before the opening of the Frankfurt branch.
Secure a safe deposit box at our new location in Frankfurt by making a reservation before the branch opens. As soon as the Frankfurt branch opens, you will receive a non-binding tour of the branch and all the information you need to rent a safe deposit box. Fill out the form below and we will contact you to arrange a date and time that is convenient for you.
