CitySafes in Cologne.
Just 5 minutes from Cologne Cathedral.
Address
Gereonstraße 5-11
50670 Cologne
Phone number: 0221-6505610
Email address: info.de@citysafes.com
Opening hours
Monday: 10:00–13:30 | 14:00–18:00
Tuesday: 10:00–13:30 | 14:00–18:00
Wednesday: 10:00–13:30 | 14:00–18:00
Thursday: 10:00–13:30 | 14:00–18:00
Friday: 10:00–13:30 | 14:00–18:00
Closed on public holidays. Find more details in our FAQs at the bottom of the page.
Our safe deposit box sizes and prices.
Your safe deposit box first 2 months free.
Offer applies to all safe deposit box sizes.
Schedule an appointment online or by phone and view all safe deposit boxes at our branch. You’re welcome to bring your valuables to see which size fits best.
*Includes insurance coverage of €2,500 for all safe deposit boxes. An increase in coverage is possible.
*The size of individual safe deposit box formats may vary by a few centimeters depending on the location.
Over 150,000 satisfied customers across 70 branches throughout Europe already trust CitySafes.
See for yourself the experiences of our customers. Trust and security are our top priorities.
Why rent a safe at CitySafes Cologne?
- The highest security in Germany. The VdS-C security level protects your valuables at all times from fire and burglary.
- Personalized service. Our team provides tailored advice to you.
- No extra bank account required. You can rent your safe deposit box directly with us.
- Affordable prices. Safe deposit boxes starting at just 8.95 per month.
- No waiting list. Our safe deposit boxes are available immediately.
Our security and service have received top ratings:
Fully protected.
The contents of each safe deposit box are insured for €2,500 by default, regardless of size. This insurance is provided by our trusted partner AXA, with whom we have enjoyed a reliable partnership for over 10 years.
If you wish to store higher-value items, you can easily upgrade your insurance coverage up to €150,000.
You can find the conditions for extending your insurance coverage in the frequently asked questions at the bottom of this page.
CitySafes is partner of
How to rent a safe at CitySafes Cologne.
First 2 months free.
Use the online appointment booking tool or call 0221-6505610.
We will answer your questions, show you the available box sizes, and, if you’re interested, finalize the rental agreement on the spot.
- Bring your ID – required to complete the contract.
- Your key, your security – only you have access to your box.
- Key deposit: €85 (refunded upon return).
Your valuables are now securely protected – in your personal safe deposit box. You have access to your box at any time during opening hours.
Frequently asked questions in Cologne
What are the opening hours and public holidays of CitySafes Köln?
Our CitySafes Cologne branch is open for appointments and safe deposit box visits at the following times:
Monday to Friday: 10:00 – 13:30 and 14:00 – 18:00
We are closed on the following public holidays:
- New Year’s Day
- Carnival
- Good Friday
- Easter Monday
- Labor Day
- Ascension Day
- Whit Monday
- Corpus Christi
- German Unity Day
- All Saints’ Day
- Christmas Eve (from 1:30 PM)
- Christmas Day
- Boxing Day
- New Year’s Eve (from 1:30 PM)
How secure is it to rent a safe deposit box?
Your safe deposit box is located in a high-security vault that meets the strict requirements of Security Category 4+ according to EN 50131, as well as the highest VdS Class C in Germany. The fire- and burglary-resistant safe deposit boxes are monitored 24/7.
How does renting a safe deposit box in Cologne work?
To rent a safe deposit box in Cologne, simply schedule an appointment – online on our website or by phone at 0221-6505610. At the branch of your choice, we will provide personalized advice, show you our security standards, and the available safe deposit box sizes. If you wish, you can rent your safe deposit box directly on-site.
How long does it take to access my safe deposit box?
Schedule an appointment through our website or call us at 0221-6505610. We will get in touch with you as soon as possible to arrange a suitable appointment. In most cases, this can be done within 24 hours.
Bring your desired safe deposit box contents with you. After the tour, you can start using your safe deposit box immediately.
What does it cost to rent a safe deposit box at the CitySafes branch in Cologne?
CitySafes offers a wide selection of safe deposit boxes, starting at just €8.95 per month. You can find an overview of all available sizes on our “Rent a Safe Deposit Box” page.
What are the payment options at CitySafes?
You can pay easily and securely by SEPA direct debit or bank transfer.
How much is the insurance coverage for my safe deposit box?
The contents of each safe deposit box are automatically insured for €2,5000, regardless of the size. You can increase your insurance coverage at any time to €10,000 (monthly surcharge of €3), €45,000 (monthly surcharge of €6), €90,000 (monthly surcharge of €10) or €150,000 (monthly surcharge of €15) at any time.
The coverage applies per safe deposit box. To achieve even higher coverage, you can rent multiple safe deposit boxes and distribute your valuables across them.
Will I always remain 100% the owner of the contents of my safe deposit box?
You will always remain the legal and economic owner of the contents of your safe deposit box – whether you store your valuables in a bank safe deposit box or your own personal vault. Unlike most banks, your safe deposit box will not be part of CitySafes’ assets in the event of bankruptcy.
Can I share a safe deposit box with someone else?
Yes, you can designate a family member or partner as a co-tenant. The co-tenant will receive a key to the safe deposit box and is authorized to access it in your absence. Both are contractually considered equal primary tenants.
Adding a co-tenant must be done in person at your branch, in the presence of both the tenant and the co-tenant. Both must present a valid ID, such as an ID card.
Are there any additional costs besides the safe deposit box rental?
In addition to the safe deposit box rental, a one-time deposit of €85 per box is required for the keys and lock. If you return all keys and there are no outstanding payments at the end of the rental agreement, the deposit will be refunded within one month.
You have free and unlimited access to your safe deposit box during opening hours. If you wish to access it outside these hours, this can be arranged. In this case, CitySafes charges an administrative fee of €35.
If you lose one or both keys, replacement costs will be charged: €300 (plus VAT) for one key, and €600 (plus VAT) for two keys.
Is it possible to rent a safe deposit box for business purposes?
Yes, of course. Please bring a current extract from the company register to your appointment. This document must be no older than three months and must include your name.
Alternatively, you can also provide your company’s VAT identification number and IBAN. If all documents are in order, your business safe deposit box at CitySafes can be rented without any issues.
What are the requirements for renting a safe deposit box at CitySafes Cologne?
You must have a valid European identification and an IBAN.
CitySafes accepts the following documents as proof of identity:
- EU Passport
- Valid residence permit for Germany
- German national ID card
- German driver’s license (after the first visit)
How to find us
Arriving by car
- Free parking in our on-site underground garage
- Paid parking available at the Q-Park Börsenplatz underground garage (opposite the building)
Arriving by public transport
- 2-minute walk from the Appellhofplatz tram stop
- 3-minute walk from the Unter Sachsenhausen bus stop
- 6-minute walk from Cologne Central Station (Köln Hauptbahnhof)
