You must cancel your rental agreement for a safe deposit box at CitySafes in writing. You can use the form below to do this:
Once we have received your keys, the deposit will be refunded to your bank account within one month. If you wish to rent a safe deposit box again in the future, you should be aware that we cannot reserve safe deposit boxes and you might not be able to get the same size as you had before.
If you are unable to complete the cancellation form, you can cancel in writing. To do this, complete this form and send it to:
CitySafes Deutschland GmbH
Gereonstraße 5-11
50670 Köln
Call 0800-5580011 now to discuss alternative options, or leave your contact information here for a callback request.
Call 0800-5580011 now to discuss alternative options, or leave your contact details for a callback request here.
Enter your email address and receive a notification as soon as the branch opens.